Contact Us

Have a question? Don't hesitate to contact us.

Our customer support is open 24/7/365. Feel free to contact us via the form down below, or via email: support@laraandrose.com.

Reach out with any questions, concerns, or ideas that you have. We love hearing from you because it helps us provide you with products and services you need.

What information do we need to help you?

Be sure to include as much information as you can e.g./ order number (#1234) email address, pictures, etc. This will allow us to answer any questions you have as quickly as possible. 

Contact form

FREQUENTLY ASKED QUESTIONS:

How long will it take to receive my package?

It takes 3-5 business days for processing (unless stated otherwise), 7-12 business days to receive your product (domestic) and International shipping takes a minimum of 15 business days

Do you ship internationally?

Yes, we do. Please note that International delivery is insured and safe and all orders will arrive at their destination.

What is the company return policy?

We will replace all defective units with a new item upon 30 days of shipment arrival. For more information click here.

Is shipping free?

Shipping is always free for our Lara And Rose VIP members. For non VIP members, the shipping fee depends on the weight and distance of the product. Insert your shipping info at the checkout to find out your rate.